Copyright 2003 Harlot Enterprises
All rights reserved

General Questions

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General Questions
Password Help
Billing Questions
Fraud
Contact Us

General Questions

I can't sign up because my card won't work.
There are a number of factors that may account for your card not processing through our system. Listed below are a few of those reasons.

Exceeded usage limits: too much activity on card. Declined at authorization: information provided did not match issuing bank records. Blocked: card has been blocked from purchasing these types of goods or services. Fraud: card has a history of fraudulent use.

I am having problems viewing the content of the website that I joined, what do I do.


Please click here and give a full explanation about the problem. One of our techs will get back to you with a solution - Usually within 12 hours - But please allow up to 24 hours!

Password Help

I joined a membership site and I can't remember my username and/or password.
Click Here to retrieve your membership information.

I can't remember the URL (address) of the site I joined.
Click Here to retrieve your membership information.

I know my account is active, but my username and password won't work.
Please remember our servers are cAsE SenSiTiVe so "Password" will be different from "PASSWORD" or "password." You must type the user name and password exactly as you did at sign up. You can verify the case sensitivity of your log-in by checking your confirmation email or by retrieving your account information Here.

You can also try clearing your browser's cache to correct the problem. To clear the cache:

For IE:
Go to Tools > Internet Options > Temporary Internet Files
Click the button to delete all temporary internet files

For Netscape:
Go to Edit >>> Preferences >>> Advanced >>> Cache
Click the button to clear the cache.

Billing Questions

How do I cancel my account?
Please Click Here to cancel your membership.

How do I see what kind of account I have?
Please Click Here to retrieve your membership information.

My credit card/online checking account is being charged, how can I stop this?
Please Click Here to use our online cancel form.

How can I confirm that my account has been canceled?
After you successfully cancel your membership, you will receive a confirmation email at the email address you originally entered on the sign up form. If you do not remember what email address you entered on the sign up form, you can look up that information Here. 

Fraud

We take credit card fraud seriously.
The Internet is a wonderful place to obtain information, transfer knowledge, share ideas, and conduct business. In an effort to maintain a secure environment for merchants and consumers, ccbill.com takes aggressive measures to deter credit card fraud. We submit all fraudulent orders to the Federal Bureau of Investigations (FBI), the U.S. Postal Inspection Service and the International Criminal Police Organization (INTERPOL). We cooperate fully with these agencies to ensure successful prosecution of these cases.

Contact Us

We will be happy to assist you with any questions you may have regarding your account, photo and film suggestions and technical issues. Please use the form here and give as much detail as possible. One of our techs will get back to you. Usually within 12 hours - But please allow up to 24 hours!